T/ZJYKHR 005-2022 Human resources outsourcing service standards

Scope

Main Technical Content: Human Resources Outsourcing Service Standards 1 Scope This part specifies the basic requirements, service content, workflow, and service evaluation and improvement for human resources outsourcing services. It applies to human resources outsourcing service providers (hereinafter referred to as "service agencies") in the provision of human resources outsourcing services. 2 Terms and Definitions The following terms and definitions apply to this document. 2.1 Human Resources Outsourcing Services A form of service whereby a service provider undertakes single or multiple human resources management tasks or functions on behalf of an enterprise or other organization, with the aim of reducing their human resources management costs and maximizing work efficiency. 3 Basic Requirements 3.1 Personnel Staff members shall meet the following requirements: a) Possess professional knowledge in human resources, financial accounting, economic management, etc., with a bachelor's degree or higher; b) Have certain experience in human resources management and be familiar with policies and regulations related to human resources and social security; c) Possess good professional ethics. 3.2 Facilities and Equipment Facilities and equipment shall meet the following requirements: a) Be equipped with computers, projectors, cameras, audio and video recording devices; b) Have facilities and equipment for safe and long-term storage and archiving of materials; c) Have secure and reliable servers and network firewalls with data encryption and multi-layer password protection, as well as data recovery functions for emergencies; d) Have dedicated databases and servers for data storage, providing clients with secure and efficient network support platforms. 4 Service Content 4.1 Recruitment Process Outsourcing Services This includes: a) Formulating recruitment plans; b) Selecting and implementing recruitment methods; c) Conducting com

Development Information

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