T/CCUA 032-2024 Active Group standards

T/CCUA 032-2024 Digital service provider capability evaluation general specification

Publish Date: 2024-09-27 Implement Date: 2024-10-27 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/CCUA 032-2024

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Integrated Information Technology (IT)

Publish Date: 2024-09-27

Implement Date: 2024-10-27

Scope

Scope: This document establishes a competency assessment model for digital service providers, specifies the requirements for digital service competency levels, and describes the corresponding assessment rules. This document is applicable to providers in establishing, maintaining, and improving their digital service capabilities, as well as to service recipients in gaining an intuitive understanding of and assessing the digital service capabilities of providers. Main technical content: The establishment of the digital service provider competency assessment model (hereinafter referred to as the assessment model) draws reference from various maturity models in the field of information technology services. It serves as a framework for measuring the level of digital service capabilities that digital service providers can provide. This assessment model defines five categories of assessment indicators for measuring the competency level of digital service providers. According to the expert scoring method, the indicators are ranked in order of importance from high to low, including management, personnel, resources, processes, and technology.