T/AQB 8-2021 Active Group standards

T/AQB 8-2021 Consumption experience pavilion evaluation specification

Publish Date: 2021-06-22 Implement Date: 2021-06-22 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/AQB 8-2021

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Economic and cultural

ICS Name: Public buildings

Publish Date: 2021-06-22

Implement Date: 2021-06-22

Scope

Main technical content: 1. The definition of consumer experience halls is provided in the terminology and definition standards. 2. Classification by function: comprehensive consumer experience halls, product-based consumer experience halls, display-oriented consumer experience halls, and scenario-based consumer experience halls. 3. Basic requirements include qualifications, environment, area, equipment and facilities, functional areas, and safety. 4. Management requirements include general requirements, operational capabilities, service personnel, and service content. 5. Evaluation includes classification, organization, principles, external evaluation procedures, evaluation grades, and application of results. 6. Supervision and dynamic management: the validity period of the consumer experience hall grade certificate is two years. To maintain the certificate, a re-examination application must be submitted two months before the expiration date. Consumer rights protection organizations track and supervise consumer experience halls that have obtained grade certificates through methods such as public opinion monitoring, complaint and report analysis, conducting consumer experiences, consumer education, and organizing evaluations.