T/STBZ 19-2023 Prefabricated food and Shantingrou goose e-commerce sales service specifications
T/STBZ 19-2023 Prefabricated food and Shantingrou goose e-commerce sales service specifications
Basic Information
Scope
Main technical content: 1. Scope: This document specifies the basic requirements for e-commerce sales services of Chaoshan braised goose pre-cooked products, online transaction services, after-sales services, and product management. This document applies to e-commerce sales services of Chaoshan braised goose pre-cooked products. 2. Main content: - Chapter 4 mainly stipulates the basic requirements for e-commerce sales of products, including the requirements for "sellers, third-party platforms, and logistics service providers". - Chapter 5 mainly stipulates the requirements for online transaction services in e-commerce sales of products, and clarifies and refines the requirements for the "information release, order acceptance, delivery, and customer service consultation" stages. - Chapter 6 mainly stipulates the requirements for after-sales services in e-commerce sales of Chaoshan braised goose pre-cooked products, including the requirements for "after-sales consultation, return and exchange, and refund services". - Chapter 7 mainly stipulates the product management work norms in e-commerce sales of Chaoshan braised goose pre-cooked products, including the requirements for "incoming inspection and storage, transportation, and sales temperature control".