T/SHMHZQ 039-2023 Beauty Project Standardization Service Process Specification
T/SHMHZQ 039-2023 Beauty Project Standardization Service Process Specification
Basic Information
Scope
Main technical content: Foreword Standardized service process norms for beauty projects 1 Scope 2 Normative reference documents 3 The following terms and definitions apply to this document 3.1 Eyelash extensions 3.2 Nail art 3.3 Beauticians 4 Requirements for beauticians 4.1 Image requirements 4.2 Language requirements 4.3 Professional requirements 4.4 Other requirements 5 Service process 5.1 Reception service 5.2 Needs consultation 5.3 Development of service plans 5.4 Professional operations 5.5 Care services 5.6 Post-service services 6 Service quality supervision and complaint handling 6.1 Service quality supervision 6.2 Service quality complaints 6.3 Evaluation and improvement 6.4 Evaluation and assessment