T/HSIPA 003-2021 Hormone-based diet service specifications
T/HSIPA 003-2021 Hormone-based diet service specifications
Basic Information
Scope
Main Technical Content: 1. Scope This document specifies the basic requirements, service processes, service quality evaluation, and control and improvement measures for technical service agencies offering the "Hormone Diet Method". This document applies to nutrition and health management service agencies and individuals providing non-medical services using the "Hormone Diet Method", and other related industries may refer to it for use. 2. Normative Reference Documents The content of the following documents is an integral part of this document through normative references in the text. 3. Terms and Definitions The following terms and definitions apply to this document: 3.1 Hormone Diet 3.2 Hormone 3.3 Insulin 4. Basic Requirements 4.1 Requirements for Service Agencies 4.2 Requirements for Service Personnel 4.3 Equipment, Facilities, and Environmental Hygiene Requirements Implementation of GB/T 30443 "General Requirements for Health Services", GB/T 34821 "Requirements for Weight Control Health Services", and relevant national regulations and standards. 4.4 Safety Management Requirements Service agencies shall make public commitments to their services, avoid false advertising and misleading clients, and ensure the safety of clients in terms of information, diet, and health management. 5. Service Processes and Content 5.1 Service Processes 6. Service Quality Evaluation 6.1 Service agencies or service personnel shall survey client satisfaction through systematic questionnaires and telephone follow-ups, analyze and evaluate service quality, and keep records. 6.2 Service organizations shall establish electronic files containing clients' necessary data and information and keep them for at least 5 years for easy retrieval and tracking. The file content shall include but not be limited to the following: 7. Risk Control 8. Graded Services 9. Suitable for Chronic Disease Patients Appendix A (Normative Appendix) Dietary Nutritio