T/CCAATB 0044-2023 Passenger contactless services at civil airports

Scope

Main technical content: The contactless services in civil airports aim to use new technologies and equipment to achieve non-on-site, self-service, or automated service processing, thus optimizing processes, reducing links, saving resources, and improving efficiency. Actively promoting the standardization of contactless services is a strong manifestation of the construction of the "Smart Travel" service project in civil airports. Contactless services not only provide passengers with a "convenient and flexible" travel experience, but also serve as an important driving force for continuous improvement of passenger services and technological innovation. In addition, during public health emergencies, contactless services can avoid or reduce contact between passengers and staff and facilities, maximally protecting the health and safety of passengers and employees, reducing the risk of infection through contact, and providing passengers with "healthy and reassuring" travel services.

Development Information

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