T/SHQX 004-2023 Active Group standards

T/SHQX 004-2023 Car sales service management specification

Publish Date: 2023-08-29 Implement Date: 2023-09-30 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/SHQX 004-2023

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Economic and cultural

ICS Name: Other services

Publish Date: 2023-08-29

Implement Date: 2023-09-30

Scope

Main technical content: Purpose, scope, normative reference documents, terms and definitions, basic requirements for dealers, basic requirements for car sales personnel, basic norms for car sales services, car sales contract management norms, car delivery norms, new car after-sales service norms, complaint handling norms, and evaluation and management of sales services.