DB32/T 4453-2023 Active Jiangsu ProvinceLocal standards

DB32/T 4453-2023 12345 hotline for government services and convenience respond to sudden surge in call volume during emergencies

Publish Date: 2023-02-06 Implement Date: 2023-03-06 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: DB32/T 4453-2023

Standard Type: Local standards

Standard Status: Active

is_force_gb: no

CCS Name: Standardized management and general provisions

ICS Name: Law, administrative management

Publish Date: 2023-02-06

Implement Date: 2023-03-06

Pages: 12 pages

Scope

This document stipulates the terms and definitions, basic requirements, response grading, handling measures, and supporting guarantee requirements for dealing with a surge in calls to the 12345 Government Service Convenience Hotline (hereinafter referred to as the "12345 Hotline") in emergencies. This document applies to the response and handling of a surge in calls to the 12345 Hotline in emergency situations.