T/BFA NPO 002-2020 Active Group standards

T/BFA NPO 002-2020 Online Banking Service Management Regulations

T/BFA NPO 002-2020

Publish Date: 2020-09-25 Implement Date: 2020-10-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/BFA NPO 002-2020

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: The application of information technology in banks

Publish Date: 2020-09-25

Implement Date: 2020-10-01

Scope

Scope: To further enhance the role of financial standards in promoting the healthy and orderly development of the financial industry and assist the financial sector in launching the "Leader" initiative for enterprise standards, the People's Bank of China, Tianjin Branch organized the Tianjin Bohai Rim Financial Industry Association and financial institutions under its jurisdiction to jointly compile the "Management Procedures for Online Banking Services". Legal entities under the jurisdiction of the People's Bank of China, Tianjin Branch shall use these procedures in accordance with laws and regulations. Main technical content: Management Procedures for Online Banking Services Preface 1 General Provisions 2 Terms and Definitions 2.1 Online Banking Customer 2.2 Online Banking Business 2.3 Online Banking Parameters 2.4 Customer Authentication Tools 2.5 Digital Certificates 2.6 Electronic Receipts 2.7 Transaction Process 2.8 Payment Password 2.9 Personal Mobile Banking 2.10 Corporate Mobile Banking 3 Basic Requirements 3.1 Operation Time 3.2 Data Loss Time 3.3 System Recovery Time 3.4 Operation and Maintenance Emergency 3.5 System Availability Rate 3.6 Availability Monitoring Coverage 3.7 APP Crash Rate 4 Security Measures 4.1 Personnel Security 4.2 Business Security 4.3 Technical Security 4.4 Information Security 4.5 Rights Security 4.6 Customer Security 4.7 Physical Security 4.8 Network Security 4.9 System Security 4.10 Application Security 5 Service Principles 5.1 Standardization 5.2 Timeliness 5.3 Accuracy 5.4 Confidentiality 6 Service Functions 6.1 Personal Online Banking 6.2 Personal Mobile Banking 6.3 Personal Account Management 6.4 Personal Settlement 6.5 Personal Customer Service 6.7 Corporate Online Banking 6.8 Corporate Mobile Banking 6.9 Credit Card APP 7 Service Performance 7.1 Usability 7.2 Comfortability 7.3 Convenience 7.4 Accessibility 8 Functional Responsibilities 8.1 Head Office 8.2 Branch 8.3 Business Outlets and Branches 8.4 Integrated Posts 8.5 B