GB/T 18978.210-2024 Ergonomics of human-system interaction—Part 210:Human-centred design for interactive systems

Scope

This document provides requirements and recommendations for human-centered design principles and activities through the full life cycle of computer-based interactive systems. This document is primarily intended for those who manage design processes and focuses on methods that can enhance the human-system interaction of hardware and software components of interactive systems.
Note: Computer-based interactive systems vary in scale and complexity. Examples include off-the-shelf (shrink-wrapped) software products, customs office systems, process control systems, automated banking systems, websites and applications, as well as consumer products such as vending machines, mobile phones, and digital televisions. In this document, these systems are collectively referred to as products, systems, or services, but for convenience, sometimes only one of these terms is used.
This document outlines human-centered design activities. It does not provide a detailed description of the methods and techniques required for human-centered design, nor does it address related health and safety issues. Although this document addresses the planning and management of human-centered design, it does not cover all aspects of project management.
Since this document is primarily intended for individuals responsible for planning and managing interactive system design and development projects, it only discusses human factors and ergonomic techniques at the necessary depth so that these individuals can understand their relevance and importance throughout the design process.
This document also provides a framework for human factors and usability professionals involved in human-centered design. Other parts of ISO 9241 (see Appendix A) and many international standards such as ISO 6385 provide a more detailed introduction to human factors/ergonomics, usability, and accessibility, and explain the basic principles of ergonomics.
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