T/ZJJX 310004-2023 Patient Care Attendant Service Standards

Scope

Scope: This document establishes the basic requirements for patient care services and stipulates the service content, service requirements, service quality, and complaint and dispute handling procedures. This document applies to the quality management of patient care services provided by family service agencies. **Main Technical Content**: 5.1 **Daily Living Services**: - Assisting the service recipient in getting up, washing their face, brushing their teeth, rinsing their mouth, and combing their hair. - Assisting the service recipient with urination and defecation, ensuring proper hygiene and keeping them dry, and maintaining records. - Before the service recipient goes to bed at night, assist them with washing or soaking their feet. 5.2 **Nursing Assistance Services**: - Assisting medical staff in observing the service recipient's condition. - Assisting the service recipient with physical examinations, taking medications on schedule, and conducting functional recovery exercises. - Providing necessary psychological counseling to the service recipient. 5.3 **Dietary Care Services**: - Assisting the service recipient with meals and drinks, as well as complementary foods. - Cleaning the utensils used by the service recipient. 5.4 **Hygiene Cleaning Services**: - Assisting the service recipient with personal hygiene. - Cleaning the patient bed, bedside table, and the ward. - Organizing the service recipient's belongings. - Washing the service recipient's clothes. 5.5 **Other Services**: - With the written authorization of the service recipient or their family (including guardians), purchasing daily necessities for the service recipient and keeping records. - Providing spiritual comfort to the service recipient. **6. Service Requirements**: T310 004—2023 6.1 Service agencies shall uniformly produce service badges (including the service agency's name, caregiver's name, and ph

Development Information

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