T/INFOCA 36-2024 The objective of the technology method for classifying target audiences and quantifying their needs in online services for smart communities, oriented towards comprehensive user experience
T/INFOCA 36-2024 The objective of the technology method for classifying target audiences and quantifying their needs in online services for smart communities, oriented towards comprehensive user experience
Basic Information
Scope
Scope: This document specifies the classification of target service groups and methods of quantifying their needs during the process of providing online services coordinated with offline services in smart communities, while meeting users' basic comprehensive experience requirements. This document is applicable to the design, planning, and evaluation of smart community service functions and related systems in China. Main technical content: - Introduction - Scope - Normative reference documents - Terms and definitions - Abbreviations - Classification of target service groups and their needs in smart community services - Methods of quantifying the needs of target service groups in smart community online services - Workflow for quantifying user needs in smart communities