T/NXXH 046-2024 Active Group standards

T/NXXH 046-2024 Information Management Standards for Investment Promotion

Publish Date: 2024-02-28 Implement Date: 2024-03-07 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/NXXH 046-2024

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Production, production management

Publish Date: 2024-02-28

Implement Date: 2024-03-07

Scope

Scope: This document stipulates the general principles of information management for investment promotion, client resources on China Franchise Network, Baidu Business Bridge, calls from the 400-800 hotline, calls from the company's landline, information collection during off-hours, client resources provided by direct stores, client resources provided by dealerships, client resources provided by non-investment promotion staff, client information collection on the official website backend, client information resources from exhibitions, client resources from cold calling, and other aspects, including information statistics tables, account information, passwords, information collection systems, and information management methods. This document applies to investment promotion information management. Main technical content: 3. Terms and definitions: There are no terms or definitions requiring definition in this document. 4. General principles: Client information plays a crucial role for every company. As investment promotion staff, we should cherish every client resource, collect it in a timely manner, allocate it promptly, follow up on it promptly, and maintain it promptly. Now, we will unify and categorize all client information sources in our company, and all information will be allocated to relevant departments and staff within those departments according to the principles of fairness, justice, and reasonableness. The information from each channel will be extracted by dedicated information collectors and registered in the client information management form for reasonable allocation. (In the absence of collectors, the heads of Investment Promotion Departments I and II will take turns on duty.) All client information sources in the company have been listed in the catalog and are described in detail below. For the existing investment promotion departments and staff in the company, the following explanations are provided: a) Investment Promotion Department I (Head