T/CAS 852-2024 Technical documentation user experience evaluation specification
T/CAS 852-2024 Technical documentation user experience evaluation specification
Basic Information
Scope
Scope: This document specifies the basic requirements and evaluation process for conducting user experience evaluations of technical documents, and provides requirements for determining evaluation objectives and subjects, setting evaluation plans, conducting evaluation experiments, and completing evaluation results. This document applies to user experience evaluations of technical documents for products and services. Main technical content: This document specifies the basic requirements and evaluation process for conducting user experience evaluations of technical documents, and provides requirements for determining evaluation objectives and subjects, setting evaluation plans, conducting evaluation experiments, and completing evaluation results. This document applies to user experience evaluations of technical documents for products and services. Evaluation dimensions: - Content quality: Ensuring that the documents are accurate, consistent, easy to understand, and comply with the requirements for language and writing in GB/T 19678.1–2018. - Usability: Evaluating the performance of the documents in terms of effectiveness, efficiency, and satisfaction. - Subjective experience: Evaluating the user's perception, cognition, and emotional experience in using the documents.