T/CAQP 035-2024 Kitchen and bathroom product scenario customization service specification
T/CAQP 035-2024 Kitchen and bathroom product scenario customization service specification
Basic Information
Scope
Main technical content: (1) The standard is divided into 8 chapters, which stipulate the key elements and service norms for customized services in kitchen and bathroom product usage scenarios, and is applicable to producers, sellers, and other operators such as design and installation of kitchen and bathroom products. (2) The 4 basic principles stipulate the six principles of customized services in kitchen and bathroom product usage scenarios. (3) The 5 service requirements stipulate the basic competency requirements, safety requirements, and information support for customized services, in order to ensure the information security, personal safety, and property safety of customers. (4) Chapters 6-8 stipulate the entire process of customized services, and specify the specific service requirements for each stage of overall design, construction and installation, and after-sales service in a step-by-step manner.