T/CAAAD 013-2024 Digital Marketing Technology Customer Data Platform Technical Requirements
T/CAAAD 013-2024 Digital marketing technology and customer data platform technology requirements
Basic Information
Scope
Main technical content: In recent years, digital marketing technologies have become increasingly popular. The emergence of customer data platforms (CDPs) has provided marketers with unique capabilities that were previously unavailable to traditional data management tools, leading to a surge in interest in the CDP category. CDPs can extract data from various types of customer-related systems (such as customer relationship management, social media, e-commerce, content materials, SMS, and email), flexibly integrate and analyze the data, and export it to external systems. CDPs serve as a broader, more centralized customer data management solution, designed to work in conjunction with other platforms to provide services to brands and enhance their overall marketing capabilities.