T/CCUA 027-2024 Active Group standards

T/CCUA 027-2024 The evaluation of the service quality of a government website content monitoring service provider

Publish Date: 2024-04-10 Implement Date: 2024-05-10 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/CCUA 027-2024

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Computing openness and system interconnectivity

ICS Name: Comprehensive Application of Information Technology

Publish Date: 2024-04-10

Implement Date: 2024-05-10

Pages: 14 pages

Scope

Scope: This document is applicable to government website managers evaluating the service quality of content monitoring service providers for government websites, or self-evaluating the quality of content monitoring on their own websites. It can also be used by content monitoring service providers for self-evaluation of the quality of their monitoring services, or by third-party organizations for evaluating the service quality of content monitoring service providers for government websites. Main technical content: This document mainly stipulates the service quality model, evaluation rules, evaluation parameters and weights, and evaluation process for content monitoring service providers for government websites.