GB/Z 42749.7-2025 Active National standards

GB/Z 42749.7-2025 Information technology—IT Enabled Services-Business Process Outsourcing(ITES-BPO) lifecycle processes—Part 7:Exemplar for maturity assessment

Publish Date: 2025-02-28 Implement Date: 2025-09-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: GB/Z 42749.7-2025

Standard Type: National standards

Standard Status: Active

is_force_gb: no

CCS Name: Software engineering

ICS Name: Software development and system files

Publish Date: 2025-02-28

Implement Date: 2025-09-01

Pages: 24 pages

Scope

This document provides a maturity assessment model based on the evaluation framework of process capability levels and the measurement method of organizational maturity levels, guiding ITESBPO service providers to use a series of indicators to evaluate process performance and process capability, assisting assessors in collecting objective evidence and determining process capability levels and organizational maturity levels.
This document is suitable for all users of GB/T 42749 to conduct organizational maturity assessments, including but not limited to internal assessors, external assessors, ITESBPO service providers, and ITESBPO's service clients.