T/STIC 120031-2023 Vehicle sales service general requirements
T/STIC 120031-2023 Vehicle sales service general requirements
Basic Information
Scope
Main technical content: This document is applicable to all types of automobile sales enterprises registered and operating in Shanghai City for the sale of passenger cars (complete vehicles), including but not limited to authorized dealers, non-authorized dealers, and supermarket experience stores. It also applies to passenger car sales services provided by automobile dealers of other new car sales models. This document stipulates the normative requirements for passenger car sales services, including service requirements, management requirements, and certification and evaluation requirements. This document is applicable to certification bodies implementing passenger car sales service activities, and it is also applicable to passenger car sales service organizations regulating their service activities and to the confirmation of their compliance by relevant parties of the organization.