T/AHQTA 002-2025 Active Group standards

T/AHQTA 002-2025 General requirements for service providers of 12345 government service hotline

T/AHQTA 002-2025 General requirements for service providers of 12345 government service hotline

Publish Date: 1970-01-01 Implement Date: 1970-01-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/AHQTA 002-2025
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: The relationship between supply and use
ICS Name: Service
Publish Date: 1970-01-01
Implement Date: 1970-01-01

Scope

This document stipulates the basic requirements, operational management, supervision and evaluation, and exit mechanisms for service providers. This document applies to service demanders of the 12345 Government Service Convenience Hotline (referred to as the 12345 Hotline) and service providers who offer call handling services, daily IT operation and maintenance, and other services.

Development Information

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