GB/T 33855-2017 General requirements for maternal and infant health care service place
GB/T 33855-2017 General requirements for maternal and infant health care service place
Basic Information
Scope
This standard specifies the terms, definitions, classifications, basic requirements, infrastructure, as well as the management of personnel in venues, service provision, professional techniques, documents and records, inspection and service quality evaluation, handling of substandard services, service improvement, and general norms for raising disputes and complaints for maternal and child health care service institutions and their operating venues. This standard applies to maternal and child health care service institutions and their venues that provide non-medical services to customers, including general requirements for the facilities, environment, hygiene, services, and safety of the venues. This standard can be used as a reference basis for the quality assessment of maternal and child health care services.