T/SHMHZQ 099-2021 Service and Support Specification for Habit and Thought Training Base
T/SHMHZQ 099-2021 Service and Support Specification for Habit and Thought Training Base
Basic Information
Scope
Scope: It stipulates the terms and definitions of service and guarantee norms for habit and thinking training bases, hardware facilities and environment, base services, base maintenance, power supply services and guarantee, and internal management. Applicable to habit and thinking training bases; Main technical content: 4 Hardware facilities and environment 4.1 Basic conditions 4.2 Environmental requirements 4.3 Hardware facilities 4.4 Public facilities 4.5 Ancillary facilities 5 Base services 5.1 Service objectives 5.2 Service content 5.3 Service requirements 6 Base maintenance 6.1 Occasional repair requests 6.2 Maintenance of equipment and facilities 7 Power supply services and guarantee 7.1 Requirements 7.2 Operating procedures 8 Internal management 8.1 Employee training and assessment 8.2 Service guarantee inspection 8.3 Information feedback