T/CACEM 00015-2-03-2020 Urban public transportation operation service station management requirements

Scope

Scope: This standard specifies the basic requirements for the management process of urban public transport enterprise stations. This standard is applicable to the branches (routes) of urban public transport enterprises that implement on-site station management; Main technical contents: 4.1 Management requirements 4.1.1 Leadership role 4.1.2 Service requirements 4.2 Process management 4.2.1 Management of station service functions 4.2.2 Safety design of stations 4.2.3 Station service standards 4.2.4 Quality control of station management processes 4.2.5 Environmental layout of stations 4.2.6 Configuration of station information management systems 4.2.7 Station personnel management 4.2.8 5S management 4.2.9 Visual management 4.2.10 On-site document management of stations 4.2.11 Management of station equipment and facilities 4.2.12 Safety management 4.2.13 Environmental and resource utilization 4.2.14 Measurement and monitoring of station management processes 4.2.15 Process improvement and innovation

Development Information

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