T/BZJK 21-2024 Community Elderly Care Consultant Service Specification
T/BZJK 21-2024 Community Elderly Care Consultant Service Specification
Basic Information
Scope
Main technical content: 1. Establish the main objectives and working principles for setting up elderly service consultants, clarifying the allocation ratio, deployment methods, and qualification requirements for elderly service consultants; 2. Specify the job requirements, practical capabilities, and ethical standards for elderly service consultants to carry out their work; clarify the service network, venue sources, and deployment requirements for elderly service consultants; 3. Define the service content for elderly service consultants, including: - Information registration, needs investigation, inspection and visit, policy promotion, consultation services, resource linkage, and formulating an elderly service list; - Assisting in emergency response handling; 4. Clarify the service process and methods for elderly service consultants to carry out their work; 5. Specify the work task indicators and service quality requirements for elderly service consultants; clarify the requirements for education and training, service evaluation, and service improvement, etc.