T/ZJEM 001-2023 Active Group standards

T/ZJEM 001-2023 Digital community construction technology and management behavior specification

Publish Date: 2023-04-08 Implement Date: 2023-04-08 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/ZJEM 001-2023

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Integrated services

Publish Date: 2023-04-08

Implement Date: 2023-04-08

Scope

Scope: 1.1 Digital communities are an important connotation of China's modernization. To standardize the construction of digital communities and promote the high-quality development of Chinese-style modernization, digital China, and digital economy, this standard is formulated. 1.2 This document specifies the dimensions of digital community construction, site selection, safe and harmonious environments, cultural atmospheres, convenient services, party-led guidance, as well as the design and application rules of key performance indicators, and evaluation indicators for digital community satisfaction. 1.3 This document establishes the general principles for the construction and management of digital community systems. 1.4 This document provides guidelines for assessing the maturity level of digital communities. 1.5 This document applies to the construction and management of all digital communities across China, as well as satisfaction evaluation. 1.6 This document outlines the competency models and training and development recommendations for key human resources in digital community talent systems. 1.7 The satisfaction evaluation of digital communities in remote ethnic minority areas can refer to this document. 1.8 This document does not apply to satisfaction evaluations of government agencies. 1.9 This document does not apply to satisfaction evaluations of other big data companies. Main Technical Content: 1. Scope 2. Normative References 3. Terms and Definitions 3.1 Terms 4. General Requirements 4.1 Definition of Connotations 4.2 Organizational Principles and Architecture System 4.3 Work Dimensions and Key Performance Indicators 4.4 Requirements for Full-time Management Talents in Digital Communities 4.5 Requirements for Digital Community Construction Work 4.6 Service Satisfaction Grade Classification and Management 4.7 Use of Star-rated Digital Community Logo 5. Evaluation of Digital Community Maturity 5.1 Evaluation