GB/T 16766-1997
Replaced
T/SZS 4011-2020
Active
Group standards
T/SZS 4011-2020 Guidelines for the Protection of Consumers' Rights and Interests in Online Games
T/SZS 4011-2020
Price:
$ 20.00
Basic Information
Standard Code:
T/SZS 4011-2020
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Consumer services
Publish Date:
2020-03-13
Implement Date:
2020-03-13
Scope
Scope: This standard stipulates the rights of online game consumers, the operational obligations of business units, the discovery and handling of illegal and irregular activities, the protection of minors, consumption and refunds, and dispute resolution. This standard applies to the operational activities of online game business units and other activities related to their operations within the territory of the People's Republic of China. Main technical content: This standard stipulates the rights of online game consumers, the operational obligations of business units, the discovery and handling of illegal and irregular activities, the protection of minors, consumption and refunds, and dispute resolution. This standard applies to the operational activities of online game business units and other activities related to their operations within the territory of the People's Republic of China.
Development Information
Related Standards
GB 5296.1-1997
Replaced
GB 5296.1-1997 Instructions for use of products of consumer interest—General principles
GB/T 18760-2002
Replaced
GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods
GB/T 5296.6-2004
Replaced
GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture
SB/T 10400-2006
Active
SB/T 10400-2006 Supermarket shopping environment
GB/T 5296.5-2006
Replaced