T/ZJSXX 01-2021 Active Group standards

T/ZJSXX 0-2021 Standards for the Construction of a Three-level Platform for Social Psychological Services

T/ZJSXX 01-2021

Publish Date: 2021-07-22 Implement Date: 2021-08-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/ZJSXX 01-2021

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Economic and cultural

ICS Name: Terminology (principles and coordination and cooperation)

Publish Date: 2021-07-22

Implement Date: 2021-08-01

Scope

Main Technical Content: 3 Basic Requirements In social psychological service work, the following principles should be followed: a) Individualization Principle: Social psychological services should be provided on a voluntary basis by the visitors and their guardians, avoiding coercion. Visitors may request to suspend, postpone, resume, or terminate services. For special groups, targeted social psychological services should be provided based on their actual needs. b) Professionalism Principle: Those who need professional psychological services should be screened in accordance with ethical principles, and services should be provided by professionals with psychological training and knowledge, using psychological counseling techniques and methods. c) Understanding and Support Principle: Communication with visitors should not harm their dignity or personality. Their language, behavior, and emotions should be fully understood. d) Confidentiality Principle: Service personnel should abide by confidentiality rules and maintain professional ethics. Visitors' conversations and privacy should be kept confidential; recordings, videos, or public disclosures without their consent are prohibited. In special circumstances, such as visitors showing tendencies or behaviors of suicide, harming others, endangering public safety, or other illegal acts, they should be reported to the public security authorities immediately. 4 Equipment Configuration Requirements 4.1 Equipment Configuration Requirements for County-Level Social Psychological Service Centers: 4.1.1 The interior should have a warm, calm, and comfortable atmosphere, equipped with psychological assessment systems, psychology-related charts and books, group counseling equipment, telephones, computers, desks and chairs, filing cabinets, etc. 4.1.2 Where conditions permit, counties (cities, districts) may equip psychological communication and intervention equipment such as mailboxes, biofeedback devices, music t