T/CADA 16-2021 Car ride-hailing service safety management requirements
T/CADA 16-2021 Car ride-hailing service safety management requirements
Basic Information
Scope
Scope: This document specifies the basic requirements for car driving service agencies, safety foundation guarantee requirements, car driving insurance requirements, service operation network environment and system safety requirements, service process safety requirements, and safety supervision improvement and evaluation for the safety of car driving services. This document applies to the operation and service activities of car driving services. Main technical content: 4. Basic conditions 4.1 Basic company conditions 4.2 Basic platform conditions 4.3 Basic driver conditions 5. Safety foundation requirements 5.1 Company safety guarantee requirements 5.2 Platform safety guarantee requirements 6. Car driving insurance requirements 7. Service operation network environment and system safety requirements 8. Service process safety requirements 8.1 Preparation work 8.2 Safety norms during driving 8.3 Handling of emergencies 9. Safety supervision, evaluation, and improvement 9.1 Basic general principles 9.2 Safety supervision rules 9.3 Safety evaluation and improvement Appendix A (Normative) Requirements for safety management-related content Appendix B (Informative) Complaint record form