T/CADA 4-2016 Car rescue service management specifications
T/CADA 4-2016 Car rescue service management specifications
Basic Information
Scope
Scope: This standard specifies the relevant definitions of automobile rescue, the basic requirements for automobile rescue agencies, the requirements for automobile rescue personnel, the automobile rescue service process and requirements, automobile rescue service follow-up, automobile rescue complaint handling, automobile rescue service control, automobile rescue service improvement, and other content; Main technical content: Terminology and definitions, basic requirements for automobile rescue agencies, requirements for automobile rescue personnel, automobile rescue service process and requirements, automobile rescue service follow-up, automobile rescue complaint handling, automobile rescue service control, automobile rescue service improvement