SB/T 10762-2012 Active Industry standards-Business

SB/T 10762-2012 Specification for department store service staff rating

Publish Date: 2012-09-19 Implement Date: 2012-12-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: SB/T 10762-2012

Standard Type: Industry standards

Standard Status: Active

is_force_gb: no

CCS Name: Economic and cultural

ICS Name: Integrated services

Publish Date: 2012-09-19

Implement Date: 2012-12-01

Pages: 16 pages

Scope

This standard specifies the principles for grading service personnel in department stores and the evaluation indicators for their grades.
This standard applies to the grading management of staff in the positions of shopping guides, cashiers, and customer service representatives in department stores.