GB/T 13339-1991
Abolished
DB51/T 2963-2022
Abolished
Sichuan ProvinceLocal standards
DB51/T 2963-2022 E-customs customer service work specification
DB51/T 2963-2022 E-customs customer service work specification
Basic Information
Standard Code:
DB51/T 2963-2022
Standard Type:
Local standards
Standard Status:
Abolished
is_force_gb:
no
CCS Name:
Standardized management and general provisions
ICS Name:
Quality management and quality assurance
Publish Date:
2022-12-27
Implement Date:
2023-02-01
Pages:
11 pages
Scope
This document stipulates the setting of customer service positions at electronic ports and the requirements for their services, service norms, service procedures, complaint handling, work assessment, and other aspects of work norms. This document applies to the customer service work provided by electronic ports for import and export enterprises and related departments in Sichuan Province.
Development Information
Related Standards
GB/T 13340-1991
Abolished
GB/T 13340-1991 Methods for determination and calculation of quality grading rate of products
GB/T 13341-1991
Abolished
GB/T 13341-1991 Methods for determination and accounting of quality failure rate
GB/T 19004.3-1994
Abolished
GB/T 19004.3-1994 Quality management and quality system elements—Part 3:Guidelines for processed materials
GB/T 19004.2-1994
Abolished
GB/T 19004.2-1994 Quality management and quality system element—Part 2:Guidelines for services
GB/T 19000.4-1995
Abolished