T/WJWCHCA 002-2024 Criteria for evaluating the comprehensive strength of medical care service organizations

Scope

Scope: This document stipulates the principles, methods, and indicator composition for conducting a comprehensive evaluation of medical escort service organizations. This document is applicable to guiding the implementation of comprehensive evaluation of medical escort service organizations. a) To verify their ability to continuously provide medical assistance to hospitals and medical escort services to patients in accordance with applicable laws and regulations; b) To enhance the satisfaction of service recipients through the effective application of standards, including the process of service system improvement, and ensuring compliance with patient and applicable laws and regulations; Main technical content: This group standard mainly introduces and standardizes the principles and methods for evaluating the comprehensive strength of escort service organizations, as well as the composition of the indicator system. The indicator system specifically covers five dimensions: professional qualifications, corporate governance, service capacity, service quality, and social evaluation, with a total of 23 first-level indicators, which are used to guide the specific implementation and review of the evaluation work.

Development Information

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