GB/T 28841-2012 Active
GB/T 28841-2012 Regulations of service operation for household electronic and electrical appliances maintenance industry
Abstract
This standard specifies the scope, methods, and approaches of service operations in the household electronic appliance repair industry, the responsibilities and relationships among all parties involved in service operations, the professional and technical support resources (facilities, equipment, tools, technical support, professional personnel, etc.) required for service operations, the basic/related behaviors of service organizations, operators, and practitioners, as well as the quality control and evaluation methods of services.
This standard applies to the service and management activities of various organizations, operators, and practitioners engaged in household electronic appliance repair services.
General Product Information
| Document Type | National standards |
|---|---|
| Standard Status | Active |
| Standard Code | GB/T 28841-2012 |
| CCS | \nBasic standards |
| ICS | Integrated services |
| Implement Date | 2012-12-01 |