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T/ISC 0014-2021 Active
T/ISC 0014-2021 Internet enterprise complaint handling quality service specification
Abstract
Main technical content: This document stipulates the requirements for high-quality service in complaint handling for Internet enterprises in terms of leadership and values, resource allocation, complaint source control, complaint methods and scope, acceptance and classification of complaints, complaint handling, application of results, and improvement and innovation. This document is applicable to Internet enterprises conducting complaint handling work.
General Product Information
| Document Type | Group standards |
|---|---|
| Standard Status | Active |
| Standard Code | T/ISC 0014-2021 |
| ICS | Consumer services |
| Implement Date | 2022-03-21 |
Price
$ 20.00
Subtotal
$ 20.00
Tax
$ 0.00
Order Total (incl. tax)
$ 20.00