T/CCUA 027-2024 Active
T/CCUA 027-2024 The evaluation of the service quality of a government website content monitoring service provider
Abstract
Scope: This document is applicable to government website managers evaluating the service quality of content monitoring service providers for government websites, or self-evaluating the quality of content monitoring on their own websites. It can also be used by content monitoring service providers for self-evaluation of the quality of their monitoring services, or by third-party organizations for evaluating the service quality of content monitoring service providers for government websites. Main technical content: This document mainly stipulates the service quality model, evaluation rules, evaluation parameters and weights, and evaluation process for content monitoring service providers for government websites.
General Product Information
| Document Type | Group standards |
|---|---|
| Standard Status | Active |
| Standard Code | T/CCUA 027-2024 |
| CCS | Computing openness and system interconnectivity |
| ICS | Comprehensive Application of Information Technology |
| Implement Date | 2024-05-10 |