GB/T 16766-1997
Replaced
T/QGCML 3045-2024
Active
Group standards
T/QGCML 3045-2024 The customer troubleshooting instrument after-sales service specification
T/QGCML 3045-2024 The customer troubleshooting instrument after-sales service specification
Price:
$ 20.00
Basic Information
Standard Code:
T/QGCML 3045-2024
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
Consumer services
Publish Date:
2024-01-26
Implement Date:
2024-02-10
Pages:
7 pages
Scope
Main technical content: This document specifies the terms and definitions of the after-sales consulting service standards for apartment inspection devices, the basic principles of the service, consulting service agencies, service processes, and service evaluation and improvement. By establishing an efficient and comprehensive after-sales consulting service system, providing high-quality customer service, solving customer problems, enhancing customer satisfaction, and bringing continuous economic benefits and a good reputation to the enterprise, this document is applicable to the after-sales management, implementation, evaluation, and improvement of apartment inspection devices.
Development Information
Related Standards
GB 5296.1-1997
Replaced
GB 5296.1-1997 Instructions for use of products of consumer interest—General principles
GB/T 18760-2002
Replaced
GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods
GB/T 5296.6-2004
Replaced
GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture
SB/T 10400-2006
Active
SB/T 10400-2006 Supermarket shopping environment
GB/T 5296.5-2006
Replaced