GB/T 13339-1991
Abolished
T/ZZB Q016-2019
Active
Group standards
T/ZZB Q016-2019 Certification Service Customer Satisfaction Evaluation Specification
T/ZZB Q016-2019 Certification Service Customer Satisfaction Evaluation Specification
Price:
$ 20.00
Basic Information
Standard Code:
T/ZZB Q016-2019
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Standardized management and general provisions
ICS Name:
Quality management and quality assurance
Publish Date:
2019-03-21
Implement Date:
2019-04-01
Scope
Main technical content: This standard specifies the terms, definitions, and requirements for evaluating customer satisfaction in certification services. This standard is applicable to certification bodies conducting comprehensive customer satisfaction evaluations of certification service products.
Development Information
Related Standards
GB/T 13340-1991
Abolished
GB/T 13340-1991 Methods for determination and calculation of quality grading rate of products
GB/T 13341-1991
Abolished
GB/T 13341-1991 Methods for determination and accounting of quality failure rate
GB/T 19004.3-1994
Abolished
GB/T 19004.3-1994 Quality management and quality system elements—Part 3:Guidelines for processed materials
GB/T 19004.2-1994
Abolished
GB/T 19004.2-1994 Quality management and quality system element—Part 2:Guidelines for services
GB/T 19000.4-1995
Abolished