GB/T 16766-1997
Replaced
T/CPMI 018-2024
Active
Group standards
T/CPMI 018-2024 Hospital property service standards
T/CPMI 018-2024 Hospital property service standards
Price:
$ 20.00
Basic Information
Standard Code:
T/CPMI 018-2024
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
Consumer services
Publish Date:
2024-07-17
Implement Date:
2024-10-15
Scope
Scope: This document specifies the management requirements, service requirements, and service evaluation and improvement requirements for hospital property services. This document applies to hospital property services provided by property service enterprises. Main technical content: 1. Scope 2. Normative referenced documents 3. Terms and definitions 4. Management requirements 4.1 Service personnel management 4.2 Communication management 4.3 Management of outsourced service providers 4.4 Hospital infection prevention and control management 4.5 Emergency management 4.6 File management 5. Service requirements 5.1 Customer service 5.2 Management of buildings and facilities 5.3 Order maintenance management 5.4 Environmental maintenance management 5.5 Special services 6. Service evaluation and improvement 6.1 Service evaluation 6.2 Service improvement References
Development Information
Related Standards
GB 5296.1-1997
Replaced
GB 5296.1-1997 Instructions for use of products of consumer interest—General principles
GB/T 18760-2002
Replaced
GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods
GB/T 5296.6-2004
Replaced
GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture
SB/T 10400-2006
Active
SB/T 10400-2006 Supermarket shopping environment
GB/T 5296.5-2006
Replaced