DB35/T 1002-2010 Abolished Fujian ProvinceLocal standards

DB35/T 1002-2010 Mobile communication complaint handling service specification

Publish Date: 2010-05-11 Implement Date: 2010-06-10 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: DB35/T 1002-2010

Standard Type: Local standards

Standard Status: Abolished

is_force_gb: no

CCS Name: Integrated Communication and Broadcasting

ICS Name: Telecommunications Integration

Publish Date: 2010-05-11

Implement Date: 2010-06-10

Scope

This standard specifies the terms and definitions of mobile communication complaint services, complaint classification, guiding principles, basic elements of complaint handling, and the operation of the complaint handling process, as well as its maintenance and improvement. This standard applies to complaint handling work in the mobile communication industry of Fujian Province.

Development Information

Related Standards

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