T/TSAGD 2-2024 Active Group standards

T/TSAGD 2-2024 Travel consulting service specification

Publish Date: 2024-12-30 Implement Date: 2024-12-30 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Price: $ 20.00

Out of stock

Basic Information

Standard Code: T/TSAGD 2-2024

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Entertainment, tourism

Publish Date: 2024-12-30

Implement Date: 2024-12-30

Scope

Scope: This document defines the terms of travel consultants, stipulates the basic requirements, service requirements, and evaluation of travel consultants. This document is applicable to the services and management of travel consultants in travel agencies. Main technical content: 1. Defines the terms of travel consultants and clarifies their professional positioning and service scope. 2. Specifies the basic requirements for travel consultants' positions, including professional ethics, skills and quality, and professional image. 3. Detailedly elaborates the service requirements of travel consultants, from identifying customer needs to follow-up on after-sales services of travel products, ensuring that customers can obtain a high-quality experience. 4. Proposes the evaluation principles and methods of travel consultants, providing a basis for the business assessment and professional development of travel consultants.