T/NTBCA 002-2022 Active Group standards

T/NTBCA 002-2022 The standard for aging-friendly financial services in Nantong City

T/NTBCA 002-2022 The standard for aging-friendly financial services in Nantong City

Publish Date: 2022-07-27 Implement Date: 2022-07-27 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/NTBCA 002-2022
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: -
ICS Name: Financial services, banking, monetary systems, and insurance
Publish Date: 2022-07-27
Implement Date: 2022-07-27
Pages: 10 pages

Scope

Main technical content: To improve the ways of helping and solving the difficulties and problems that the elderly may encounter in the process of financial services, guide commercial banks to fulfill their relevant social responsibilities, effectively enhance the accessibility and satisfaction of daily financial services for the elderly, and form coordinated and unified elderly financial service standards throughout the city as soon as possible, this update is made to the "Nantong City Financial Service Elderly-Friendly Work Standards" (T/NTBCA 002-2021). The technical content mainly includes: 1. Scope; 2. Normative reference documents; 3. Revision mechanism; 4. Terms and definitions; 5. Bank outlet renovation; 6. Mobile payment services; 7. Business processing flow; 8. Acceptance terminals; 9. Protection of legitimate rights and interests; 10. Inclusive financial service outlets in rural areas; 11. Publicity and marketing

Development Information

Pages: 10 pages

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