T/SHMHZQ 002-2023 Active Group standards

T/SHMHZQ 002-2023 Online Tourism Operation Service Management Standards

T/SHMHZQ 002-2023 Online Tourism Operation Service Management Standards

Publish Date: 2023-03-08 Implement Date: 2023-03-10 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/SHMHZQ 002-2023
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: -
ICS Name: Entertainment, tourism
Publish Date: 2023-03-08
Implement Date: 2023-03-10

Scope

Main technical content: Foreword 1 Scope 2 Normative reference documents 3 Terms and definitions 3.1 Online tourism 3.2 Perceived risk 3.3 Credit rating 3.4 Tourism and exhibitions 4 Basic management 4.1 Service recovery 4.2 Customer perceived risk 5 Operations 6 Supervision and inspection 7 Reward and punishment system 8 Diversified practices in tourism and exhibition planning and management 9 Requirements and evaluation

Development Information

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