T/CQAE 15002-2020 Active Group standards

T/CQAE 15002-2020 Digital financial channel user experience evaluation guidelines for banks

T/CQAE 15002-2020 Digital financial channel user experience evaluation guidelines for banks

Publish Date: 2020-09-18 Implement Date: 2020-10-18 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/CQAE 15002-2020
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: Finance, insurance
ICS Name: Financial services, banking, monetary systems, and insurance
Publish Date: 2020-09-18
Implement Date: 2020-10-18

Scope

Main technical content: This standard describes the characteristics of digital financial channel products in banks, and provides a user experience-centered evaluation model for the quality of digital financial channel experiences, aiming to improve the user experience quality of digital financial channel products. This standard is applicable to all digital financial channels of banks (including but not limited to mobile banking, WeChat banking, personal online banking, corporate online banking, smart devices, portal websites, etc.)

Development Information

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