GB/T 16784.1-1997
Replaced
T/CHASA 017-2024
Active
Group standards
T/CHASA 017-2024 Household appliance door-to-door service user experience evaluation standard for the entire process
T/CHASA 017-2024 Household appliance door-to-door service user experience evaluation standard for the entire process
Price:
$ 20.00
Basic Information
Standard Code:
T/CHASA 017-2024
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
\nBasic standards
ICS Name:
Integrated services
Publish Date:
2024-01-31
Implement Date:
2024-01-31
Scope
Scope: This standard applies to the evaluation of the user experience of the entire process of home appliance door-to-door services; Main technical content: This standard specifies the evaluation principles, service process requirements, and evaluation indicators for the entire process of home appliance door-to-door services; establishes an evaluation system; implements surveys; processes data; provides evaluation methods; classifies levels; and applies evaluation results.
Development Information
Related Standards
GB/T 16784.2-1998
Abolished
GB/T 16784.2-1998 After-sale service of industrial products—Part 2:Maintain
GB/T 17372-1998
Abolished
GB/T 17372-1998 Classification of grade of service trades—General rules
WB/T 1016-2002
Active
WB/T 1016-2002 Accept standard for wood flooring surface after installation
GB/T 19680-2005
Replaced
GB/T 19680-2005 Classification and evaluation indicators for logistics enterprises
GB/T 19682-2005
Active