T/GBOMA 006-2022 Quality Standards for Property Management Services in Commercial Complexes
T/GBOMA 006-2022
Basic Information
Scope
Scope: This standard specifies the terms and definitions, and basic requirements for the quality of property management services in commercial complexes. This standard applies to property management services in commercial complexes with a service area of 5,000 square meters or more across the country. Property management services in commercial complexes with a service area of less than 5,000 square meters may be implemented with reference to this standard. When third parties use this standard for commercial purposes, they must obtain the consent of the issuing authority. Other related fields involving this standard may also be used with reference to it. Main technical content: Management and technical provisions for the inspection methods of property management service enterprises, aimed at enabling them to provide services and operate in an organized manner. It refers to the comprehensive characteristics and attributes of property management services that can be used to determine whether they can ensure customer satisfaction. The quality of property management services includes subjectivity, interactivity, process-orientedness, unpredictability, and long-term sustainability.