GB/T 19363.1-2003
Replaced
T/CASME 761-2023
Active
Group standards
T/CASME 761-2023 Customer Relationship Management System Technical Requirements
T/CASME 761-2023 Customer Relationship Management System Technical Requirements
Price:
$ 20.00
Basic Information
Standard Code:
T/CASME 761-2023
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Integrated
ICS Name:
The company's (enterprise's) services
Publish Date:
2023-09-28
Implement Date:
2023-09-30
Scope
Scope: This document is applicable to the design and evaluation of customer relationship management systems. Main technical content: This document specifies the terminology and definitions of customer relationship management systems, functional requirements, technical requirements, system security, document requirements, testing methods, user experience optimization, data security, and maintenance technical content.
Development Information
Related Standards
GB/T 19363.1-2008
Replaced
GB/T 19363.1-2008 Specification for translation service—Part 1:Translation
SB/T 10624-2011
Abolished
SB/T 10624-2011 Laundering and dying service trades manage standard
SB/T 10625-2011
Active
SB/T 10625-2011 Laundering and dying service trades quality standard
SB/T 10636-2011
Abolished
SB/T 10636-2011 Service quality evaluation cirteria for retail industry
SB/T 10783-2012
Active