GB/T 39735-2020 Active National standards

GB/T 39735-2020 Guidelines for administrative service evaluation

Publish Date: 2020-12-14 Implement Date: 2021-01-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: GB/T 39735-2020

Standard Type: National standards

Standard Status: Active

is_force_gb: no

CCS Name: Standardized management and general provisions

ICS Name: Law, administrative management

Publish Date: 2020-12-14

Implement Date: 2021-01-01

Pages: 11 pages

Scope

This document sets out the basic principles for evaluating government services upon request, as well as requirements regarding evaluation channels, evaluation content, evaluation methods, the application of evaluation results, and continuous improvement.
This document is applicable to the evaluation of government service institutions at all levels across the country, various government service platforms, government service items, and the services provided by relevant personnel.