T/JSRA 01-2023 Active Group standards

T/JSRA 01-2023 Sports Equipment After-sales Service - Part 1: Gymnastics Equipment

Publish Date: 2023-07-25 Implement Date: 2023-07-26 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/JSRA 01-2023

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Integrated services

Publish Date: 2023-07-25

Implement Date: 2023-07-26

Scope

Scope: This document specifies the classification of after-sales services for gymnastics equipment, event service requirements, and routine service requirements. It focuses on event service requirements. This document applies to the promised after-sales services and event services for indoor gymnastics equipment. This document does not apply to gymnastics equipment in outdoor fitness equipment. Main technical content: - Event service post settings - Service personnel discipline - Sports event service procedures - Number of personnel and their responsibilities - Service personnel number and responsibilities - Service personnel attire and appearance - Event service tools and essential items - Event service tools and spare parts - Service content - Service evaluation - Service records Routine service: Based on the sales scope, establish and improve after-sales service networks, service stations, and offices, etc., and deploy personnel with corresponding technical capabilities. For simple after-sales issues, provide remote telephone services; for complex after-sales issues, on-site services are necessary when necessary. Installation and debugging Delivery Service evaluation