T/CPMI 003-2019 Pest control organization service capability evaluation specification
T/CPMI 003-2019 Pest control organization service capability evaluation specification
Basic Information
Scope
Scope: This standard specifies the evaluation management, evaluation process, evaluation grades, and evaluation indicators for the service capabilities of termite control agencies. This standard applies to the evaluation activities conducted by evaluation agencies on the service capabilities of termite control agencies engaged in termite control business. The relevant requirements for service capabilities in the standard also provide a reference for termite control agencies. Main technical contents: 1. Scope 2. Normative referenced documents 3. Terms and definitions 4. Service capability evaluation management 4.1 Evaluation agencies 4.2 Working principles 5. Service capability evaluation process 5.1 Submission of application 5.2 Acceptance 5.3 Evaluation preparation 5.4 On-site investigation 5.5 Evaluation 5.6 Determination of service capability grades 5.7 Appeal and feedback 5.8 Archiving and management of materials 6. Service capability evaluation grades 7. Service capability evaluation indicators 7.1 Basic conditions 7.2 Human resources 7.3 Project management 7.4 Scientific research and innovation 7.5 Social responsibility 7.6 User management